Frequently Asked Questions

Proper swimming pool maintenance involves several key tasks to keep the water clean, safe, and your equipment running efficiently. Regular maintenance includes skimming debris from the surface, brushing pool walls and steps, vacuuming the pool floor, and emptying skimmer and pump baskets. It’s also important to test and balance the water chemistry—adjusting chlorine, pH, alkalinity, and other levels as needed. Routine filter cleaning, equipment inspections, and timely repairs help prevent issues and extend the life of your pool system. At Kleen Water Pool Service, we handle all these tasks as part of our weekly maintenance service, so your pool stays in top condition throughout the year. 

At Kleen Water Pool Service, we specialize in comprehensive pool care for residential customers, including routine pool maintenance, expert equipment repairs, professional equipment installations and upgrades, thorough filter cleans, and rapid “green to clean” pool recovery services. Our certified technicians are dedicated to keeping your pool in top condition, ensuring it stays clean, safe, and running smoothly all year long. 

For most residential pools, we recommend weekly professional cleaning and maintenance to keep your water clear, safe, and your equipment running efficiently. Regular weekly service helps prevent algae, maintain proper chemical balance, and address any minor issues before they become costly repairs. 

Kleen Water Pool Service offers a full range of residential pool equipment repairs, including troubleshooting and fixing pumps, filters, heaters, and automation systems. Our certified technicians are experienced with all major brands such as Jandy, Pentair, and Hayward. We handle equipment replacements, minor plumbing repairs, and system upgrades to keep your pool running efficiently and safely. problem and provide you with a solution.

Yes, Kleen Water Pool Service can upgrade your pool equipment. Our certified technicians handle professional installation and upgrades for all major brands, including pumps, filters, heaters, automation systems, and more. We’ll assess your current setup and recommend the best options to improve your pool’s efficiency, performance, and ease of use. If you’d like to discuss specific equipment or schedule an upgrade, just let us know! 

Yes, Kleen Water Pool Service offers maintenance plans for residential pools. Our main service is weekly pool maintenance, which includes cleaning, water quality treatment, equipment inspection, and routine care to keep your pool in excellent condition year-round. 

 If you need a repair outside of our regular business hours, you can still reach out to Kleen Water Pool Service by phone, text, or email, and we’ll respond as soon as possible. For emergency repair requests, our average response time is less than 24 hours, even if the request comes in after hours. While we do not offer 24/7 on-call service, we make every effort to address urgent issues quickly and will schedule your repair at the earliest available time. If you have a non-emergency repair need, we’ll typically respond within 24 hours during the next business day. 

Yes, Kleen Water Pool Service is fully licensed and insured. We are a Residential Appliance Installer Contractor (license number 1421), hold Residential Appliance Installer (RAI) and Certified Pool Operator (CPO) certifications, and maintain up-to-date insurance coverage. If you need official documentation or have specific requirements, please contact us directly and we’ll be happy to provide the details. 

In Texas, it’s recommended to run your pool pump for 10–12 hours per day during the summer months to ensure proper circulation and filtration, especially with high temperatures and increased pool use. For variable speed pumps, you can run the pump longer at lower speeds for better efficiency. In the winter, you can typically reduce the run time to 4–6 hours per day, depending on weather conditions and debris levels. Always adjust pump run time if you notice algae growth, heavy debris, or changes in water quality. If you have specific equipment or unique pool needs, we’re happy to provide personalized recommendations. 

For most residential pools, it’s best to clean your pool filter every 4 to 6 months, or whenever you notice a drop in water flow or clarity. Heavy pool use, storms, or excess debris may require more frequent cleaning. Regular filter cleaning helps maintain water quality, protects your equipment, and ensures your pool runs efficiently.